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Help & FAQ

Need immediate help?Contact us

Common questions about MinSahib with quick answers.

🚀 Getting Started

Is creating an account paid? No. Creating an account and posting listings is completely free, and will remain so.

What info is required? Phone number + password + full name are required. Email is optional (useful for password reset).

Forgot password? On the login page, click "Forgot password". If you set an email, a reset link is sent there.

📝 Posting

How do I post a listing? Top-right "Post Listing" button. 5-step form: category → city → info → photos → confirmation.

How many photos can I add? 8 photos, max 5 MB each. The first photo automatically becomes the cover.

Why isn't my listing live yet? All listings go through moderation before going live — usually within 24 hours.

My listing was rejected, why? The rejection reason appears in "Notifications". Could be prohibited content (fake, copyright, illegal) or incomplete info. Fix and resubmit.

Listing duration?

  • Vehicles: 30 days
  • Real Estate: 60 days
  • Other (second-hand, services): 90 days

How to renew? "My Account > My Listings" — Renew button next to each listing. One click extends.

💬 Messaging

How do I message the owner? On the listing page click "Send Message". If not logged in, you'll be prompted to.

Where are my messages? Top right next to the bell icon → Messages, or from the bottom nav on mobile.

Can I block a user? Yes. On the profile page "Block" button. Blocking closes messaging both ways.

❤️ Favorites and Saved Searches

How do I favorite? Heart icon top-right of each listing card. All in "My Account > Favorites".

What is a "Saved Search"? After picking filters on /ara, click "Save this search". You'll get notifications for new matching listings.

🛡️ Safety

Is my phone number visible everywhere? No. Phone shown masked (e.g., "+90 •••• 60"). Revealed only to users who click "Show Number" — bots can't.

How do I report a listing? On the listing page click "Report". Choose reason + add note. Reviewed within 24 hours.

Anti-fraud tips?

  • Never pay before seeing the item
  • Meet in safe, busy places
  • Very low prices are suspicious — ask
  • Avoid sellers asking for "advance deposit"

📱 Mobile & Languages

Does it fully work on mobile? Yes. Design is mobile-first. Sticky bottom nav (Home / Search / Post / Messages / Account).

How to change language? Top-right "TR / AR / EN" links. Arabic automatically displays RTL.

💼 Contact

If not answered here: sedatkeskin@gmail.com

WhatsApp: +90 540 500 60 60